The PRELOAD screen is stuck

I’m not able to click on my preloaded bound any more. It just has the PAUSE icon on top of the thumbnail. And when I try to hit the back arrow (top left corner) it doesn’t do anything.
Tried restarting app, restarting phone, and both didn’t work. We started the bound, took a break, and not can’t get back into the game.

We are playing with a number of groups. It has worked for half of us and the other half are all running into the same issue. We all have lots of progress made on the bound and are worried we will lose it all (pictures, videos).

Please any help would be greatly appreciated.

Erstelle eigene Erlebnis-Rallyes mit Actionbound