Audio clip does not play completely

hello
When I enter an audio fragment in „information“, it does not play completely. It stops when my smartphone goes to sleep.
How can I set the audio clip to continue to play?

thank you for the reply

Hi there,

depending on the device the audio stops when the devices display shuts off. We’re working on a solution.

Best,
Lotta

Hi

you already have a solution?

Greetings,
Veerle

Hello Veerle,

we have the option to prevent your device to go to standby mode when playing a Bound.
To get more information please contact inquiry@actionbound.com.

Best regards
Daniel

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