App crashing during Video Upload

Hi there,

We are getting reports from users that Actionbound is crashing when they try to upload a video in our Bound.

All users have been given a Samsung Galaxy Tab A to complete the experience, each has a 4G sim with plenty of data.

Any ideas on how to stop / prevent this from happening?

Further info on device and data plan if useful:

Device -
Plan -

Thanks in advance,

Dear Barra,

Please write us an email to with the followin informations:

  • the Accounts you are using (email adress)
  • title of the Bound
  • decription on which element the above explained error happens.

Thanks Lisa - email sent.

Best wishes,

Erstelle eigene Erlebnis-Rallyes mit Actionbound